If you have any questions about Webmatic, you can search in the F.A.Q. section. If in the F.A.Q. section you do not find your answare you can go to forum or email us.
Why can not I see any applet animation? (or I can see only a gray box?)
Your version of Internet Explorer do not support Java.
To see the applets you can download the java plugin for Internet Explorer (Java Virtual Machine) from java.sun.com, please download from J2SE the JRE package for your operative system.